watchdog.
InvestigationAgainst Hotel chains

Hidden hotel & resort fees

Mandatory 'resort' and 'destination' fees hidden until checkout are alleged to be deceptive pricing.

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Where this case stands

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What this case is about

Plaintiffs and regulators allege major hotel chains advertised low room rates and then added mandatory resort, destination, or amenity fees only at the final booking screen.

Cases describe allegations that the defendants deny. Facts are drawn from public court records, settlement administrators, and litigation trackers, and can change as the case moves.

What a review will look at

  • The hotel and roughly when you stayed
  • Your booking confirmation or folio showing the fee
  • Whether you booked direct or through a third party

Missing records aren’t a dealbreaker — legal teams help people gather them all the time.

Money & consumer

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